LGPD · Data Protection · Privacy

55vip Privacy Policy – Data Protection

A 55vip takes every user's privacy seriously. This document explains, in plain language, what data we collect, how we use it, who we share it with, and what your rights are as a data subject under the General Data Protection Law (LGPD – Law No. 13,709/2018).

Last updated: January 2026 LGPD Compliance

Your Data, Protected

55vip handles personal data with responsibility, security, and full transparency.

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Privacy You Can Verify

The six pillars behind 55vip's data policy

Minimal and Necessary Collection

55vip collects only the data essential to provide the service, meet legal obligations, and keep your account secure. No data is collected for its own sake — every piece of information has a clear, documented purpose.

SSL 256-bit Encryption

All data transmitted between your device and 55vip's servers is protected by bank-grade encryption. Payment data via Pix, boleto, or card never travels in plain text.

Your Rights Under the LGPD

You can access, correct, port, or request deletion of your personal data at any time. 55vip responds to data subject requests within the deadlines established by Brazilian law.

No Data Selling

55vip does not sell, rent, or share your personal data with third parties for commercial purposes. Data is only shared with strictly necessary operational partners, always under contractual safeguards.

Transparent Cookies

We use essential cookies to keep the platform running and optional cookies for performance analysis. You have full control over non-essential cookies directly in your browser.

Direct Channel with the DPO

Any questions, requests, or complaints related to privacy can be sent directly to our data processing team at suporte@55vip.world.

Your Rights as a Data Subject

The LGPD gives you control over the data 55vip holds about you

Right of Access

Request confirmation that we process your data and receive a copy of all the information we hold about you on the platform.

Right to Rectification

If any information is incorrect, incomplete, or outdated, you can request an immediate correction directly in your account area or by contacting support.

Right to Erasure

You may request the deletion of your personal data processed on the basis of consent, subject to mandatory legal retention periods.

Right to Data Portability

Request your data in a structured, machine-readable format for transfer to another service provider, in accordance with ANPD regulations.

Right to Object

You may object to processing carried out on the basis of legitimate interest, particularly for commercial communications or direct marketing purposes.

Right to Information

You have the right to know which partners your data may be shared with and the legal bases used for each processing activity.

To exercise any of these rights, submit your request to suporte@55vip.world with your full name and CPF for identification.

What Data We Collect and Why

Full transparency on every category of data processed by 55vip

Data Category Examples Purpose
Identification Data Full name, CPF, date of birth, photo ID Identity verification, fraud prevention, compliance with legal obligations
Contact Data Email, mobile number Account communications, security notifications, customer support
Financial Data Pix key, card details (tokenized), deposit and withdrawal history Payment processing, anti-money laundering (AML)
Usage Data Betting history, games accessed, session duration, preferences Experience improvement, personalization, responsible gambling
Technical Data IP address, device type, browser, operating system Account security, unauthorized access detection, performance analysis
Location Data Country and state inferred from IP Regulatory compliance (service exclusively for residents in Brazil)
Communications Support chat history, sent emails Service quality, dispute resolution, legal record-keeping

1 About Us — Data Controller

A 55vip, operated under the domain 55vip.world, is the controller of the personal data processed under this Privacy Policy. We are a Sports Betting and online casino platform built for the Brazilian market, offering betting on football (Brasileirão, Copa do Brasil, Libertadores), MMA and UFC, slots, crash games, and Live Casino.

For any questions related to the processing of personal data, you can reach our responsible team by email at suporte@55vip.world. We respond to all requests within the timeframes set out by the LGPD.

Legal basis: This policy is in compliance with the General Data Protection Law (Lei nº 13.709/2018 – LGPD) and other applicable Brazilian regulations governing the processing of personal data.

2 Personal Data We Collect

A 55vip collects personal data in different ways during your interaction with the platform. Collection is always limited to the minimum necessary for the purposes described in this policy.

Data you provide directly:

  • At registration: full name, CPF, date of birth, email, mobile number, and password;
  • For identity verification: a copy of an official photo ID (RG, CNH, or passport) and proof of address;
  • For payments: data required to process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, or Mercado Pago. Card data is tokenized and never stored in plain text;
  • In support interactions: information provided during conversations with our customer service team.

Automatically collected data:

  • IP address and approximate geolocation data;
  • Device type, operating system, and browser version;
  • Pages visited, session duration, clicks, and interactions on the platform;
  • Betting history, games played, and financial transactions;
  • Cookies and similar technologies (detailed in Section 8).

3 How We Use Your Personal Data

Each piece of data collected by the 55vip has a specific purpose. Below we describe the main uses:

  • Service delivery: To create and manage your account, process bets and games, and handle deposits and withdrawals via Pix and other available methods;
  • Identity verification and compliance: To confirm that you are over 18 years old and a resident of Brazil, and to comply with anti-money laundering (AML/KYC) obligations;
  • Security and fraud prevention: To detect suspicious access, abnormal behavior, and fraud attempts that put your account or the platform's integrity at risk;
  • Communication: To send account notifications, transaction confirmations, security alerts, and — with your consent — promotional communications;
  • Platform improvement: For performance analysis, identification of technical issues, and continuous improvement of the user experience;
  • Responsible gambling: To monitor gambling patterns that may indicate problematic behavior and to activate the available self-control tools;
  • Compliance with legal obligations: To comply with orders from competent regulatory, judicial, or administrative authorities.

Marketing communications: You can opt out of promotional communications at any time by clicking "unsubscribe" in any email you receive or by adjusting your preferences in your 55vip account area.

4 Legal Bases for Processing

A 55vip processes personal data based on the following legal bases set out in the LGPD:

  • Contract performance (art. 7, V of the LGPD): To fulfill the obligations arising from the services contracted at the time of your registration;
  • Compliance with legal obligation (art. 7, II): To meet regulatory requirements for identification, anti-money laundering, and other rules applicable to the sector;
  • Legitimate interest (art. 7, IX): For fraud prevention, platform security, service improvement, and performance analysis, always in a proportionate manner and with full respect for your rights;
  • Consent (art. 7, I): For sending marketing communications and using non-essential cookies, subject to your express consent, which can be withdrawn at any time.

5 Data Sharing with Third Parties

A 55vip does not sell or rent your personal data. Sharing occurs only in the situations below, always with appropriate contractual safeguards:

  • Payment providers: Financial data is shared with the institutions needed to process transactions via Pix, boleto, card, PicPay, and Mercado Pago, as required to carry out the service;
  • Game providers: Username and session data are shared with game providers (such as Spribe, Pragmatic Play, and Evolution) to enable the technical operation of titles on the platform;
  • Analytics and security services: Technical and usage data are processed by performance analytics and fraud detection tools, anonymized or pseudonymized whenever possible;
  • Public authorities: When required by law, court order, administrative ruling, or regulatory obligation, 55vip may be required to disclose personal data to the competent authorities.

Important: All third parties that receive data from 55vip are bound by contractual confidentiality obligations and may only use the data for the specific purposes of the service provided to the platform.

6 Data Retention and Deletion

A 55vip retains your personal data for as long as necessary to fulfill the purposes described in this policy or to meet legal retention obligations. The criteria used to determine retention periods include:

  • The active period of your account on the platform;
  • The legal retention requirements applicable to the sector (financial and identification data may be kept for up to 5 years after account closure, in accordance with anti-money laundering legislation);
  • The need to defend against judicial or administrative proceedings.

After the applicable retention period, data is securely deleted or irreversibly anonymized. You may request early deletion of data processed on the basis of consent, but data required to fulfill a legal obligation cannot be deleted before the legal deadline.

7 Information Security

A 55vip adopts a robust set of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:

  • SSL/TLS 256-bit Encryption for all communications between your device and our servers;
  • Tokenized payment data — card numbers are never stored in plain text in 55vip's systems;
  • Two-factor authentication (2FA) available to all users as an additional layer of account security;
  • Continuous monitoring of accesses and transactions to detect suspicious behavior and intrusion attempts;
  • Restricted access to personal data — only employees with a justified operational need are granted access, and all are bound by confidentiality obligations;
  • Incident response procedures — in the event of a data breach that may affect your rights, 55vip will notify impacted users and the ANPD within the timeframes set out by the LGPD.

Your role in keeping things secure: 55vip will never ask for your password via email, chat, or phone. Keep your password confidential, do not share it with anyone, and enable two-factor authentication in your account settings.

8 Cookies and Similar Technologies

A 55vip uses cookies and similar technologies to ensure the platform works correctly, analyze service usage, and personalize your experience. Below we describe the types of cookies used:

You can manage non-essential cookie preferences directly in your browser settings. Declining analytical and personalization cookies does not prevent access to the services of 55vip, but may limit some convenience features.

9 How to Exercise Your Rights

To exercise any of the rights guaranteed by the LGPD regarding the data that 55vip holds about you, follow the steps below:

  1. Send an email to suporte@55vip.world with the subject line: "LGPD Request – [type of right]";
  2. Please provide your full name and CPF so we can identify the data subject;
  3. Clearly describe the right you wish to exercise and the scope of your request;
  4. If necessary, we may request additional documentation to verify your identity before processing the request.

A 55vip responds to all data subject requests within 15 calendar days. For more complex cases, this deadline may be extended with proper justification. If your request is not handled appropriately, you have the right to file a complaint with the National Data Protection Authority (ANPD).

10 Minors

The services of 55vip are intended exclusively for individuals aged 18 years or older. We do not intentionally collect personal data from minors. The identity verification process implemented at registration includes date of birth validation and, upon the first withdrawal, a requirement to provide a photo ID.

If we become aware that we have collected data from a minor, we will immediately delete the information and close the corresponding account. Parents or guardians who have reason to believe a minor has used the platform should contact 55vip support immediately. 55vip at suporte@55vip.world.

11 International Data Transfer

Some of the technology providers and game suppliers partnering with 55vip may process data on servers located outside Brazil. When this occurs, the 55vip ensures that such transfers are carried out with appropriate safeguards, including standard contractual data protection clauses and assessment of the recipient country's level of protection, as required by the LGPD and ANPD guidelines.

In all cases of international data transfer, the personal data of Brazilian users remains protected under the standards established in this Privacy Policy and applicable Brazilian law.

12 Changes to This Privacy Policy

A 55vip may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, or data processing practices. Material changes will be communicated by email to registered users with a minimum notice of 15 days before taking effect.

The most recent version of this policy is always available at 55vip.world/privacy-policy, with the date of the last update shown at the top of the document. Continued use of the platform after changes take effect constitutes acceptance of the new terms.

13 Contact, DPO & Privacy Channel

For any questions related to this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, please contact the 55vip through the following channels:

  • Privacy email: suporte@55vip.world — subject line: "Privacy / LGPD"
  • Live chat: Available 24 hours a day, 7 days a week, directly on the platform
  • Frequently Asked Questions: 55vip.world/faq

For requests specifically related to the LGPD, use the subject line "LGPD Request" in the email to ensure proper routing and compliance with legal response deadlines.

Privacy FAQs for 55vip

The most common questions about how 55vip handles your data

No. 55vip does not sell, rent, transfer, or otherwise commercialize users' personal data with third parties for marketing or any other commercial purpose. Data sharing occurs only with operational partners strictly necessary to provide our services — such as payment providers and game providers — always with appropriate contractual safeguards and limited to the specific purpose.

You can request deletion of your personal data by emailing suporte@55vip.world with the subject line "LGPD Request – Data Deletion", including your full name and CPF. Please note that data required to fulfill legal obligations — such as financial records mandated by anti-money laundering legislation — cannot be deleted before the legal retention period expires (generally 5 years after account closure). All other data will be deleted or anonymized within 15 calendar days.

Not in the way you probably think. When you make a card deposit at 55vip, your card details are tokenized by our partner payment processor — meaning only a token (a cryptographic identifier) is stored in our systems, never your full card number, CVV, or expiration date in plain text. This is an industry-standard process that follows PCI-DSS requirements for payment data protection.

There are two ways to unsubscribe from 55vip promotional emails. The first is to click the "unsubscribe" or "cancel subscription" link in the footer of any promotional email you receive. The second is to go to your account settings on the platform and adjust your communication preferences. You can choose to receive only essential account notifications (transactions, security) and disable marketing emails. Changes may take up to 48 hours to take effect across all systems.

After account closure, 55vip retains personal data for as long as necessary to meet legal obligations. Identification data and financial records are kept for up to 5 years as required by anti-money laundering legislation. After that period, data is securely deleted or irreversibly anonymized. Data processed on the basis of your consent — such as marketing preferences — is deleted immediately upon account closure.

Play Safe at 55vip

Sign up in under 2 minutes, deposit via Pix from R$ 30.00, and enjoy Sports Betting, slots, and crash games with full data protection under the LGPD.

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